Client Success Stories

We love our clients and take their experiences seriously. Read about what they have to say about working with us.



Patty has vision and the facts...6 Days, 2 offers...

Patty Knaggs is a wonderful realtor to work with. I have had the pleasure of being both a buyer and seller. As a first time buyer I found Patty to be extremely understanding and patient. She was quick to grasp my vision for my future home and then showed us homes with the potential to grow into my  vision. I am still in this home and so very grateful for the opportunity to continually grow my vision eight years later. As a seller I could not be more pleased. My commercial property was listed for six days before I received an offers accepted. Patty is a skillful negotiator and worked to make sure my best interests were represented. After the acceptance Patty went above and beyond to meet the buyers, accommodate their requests above and beyond the agreed upon conditions, and even travel to meet the person from whom I purchased the property to clear up a concern from the buyer. I have never met a more dedicated real estate agent. She personifies professionalism in every definition of the word. If, for some reason, my current home outlives my vision - which is something I highly doubt - the first person I would contact is Patty Knaggs. If I could convince her to add a tag line to her business card it would be "Making your dreams dreams for your home come true

Heather has the perfect temperament for this. Patient, responsive, knowledgeable, hard-working, honest, kind, affable.

Five stars across the board. Heather has the perfect temperament for this. Patient, responsive, knowledgeable, hard-working, honest, kind, affable. After a few months of looking, we had a relatively long short sale process, and Heather was always on her game and made everything as painless as possible. If you know how short sales are, it helps to have a person with Heather’s demeanor around. She did a ridiculous amount of legwork for us as well arranging everything with no fuss and even popping in for our contractor quotes when we couldn’t make it. If anecdote is any help, I have a pair of friends who also bought a house through Heather, and they loved her too –nice place in Salem with it’s own share of hang ups and complications that Heather handled wonderfully! If I hear anyone is looking, I'm immediately steering them to Heather, with extreme haste! Great realtor.

Patty is professional and knowledgeable

There could not be a more professional and knowledgeable agent in the Gloucester area than Patty Knaggs.  When we first met Patty, she outlined just what she would do for our family.  She did it all and a lot more!  We were "out of the area" sellers that spent very little time at the property.   Patty's help included finding great workman, supervising workman, setting up the "staging" of the property, meeting with home inspectors, and of course several "open houses".  She spent our money carefully and judiciously.  Patty setup our Facebook presentation and a spectacular "on line video" presentation.  Once the property was sold, she was with us every step of the way.  She made the closing very easy and made sure that there were no complications.  She just is the best!

Heather was wonderful!

Heather was wonderful! She went above and beyond making sure everything was in order for me to sell and buy at the same time. She is very thorough and goes out of her way to make sure everything worked out! She also was able to talk me off the ledge a few times. I would recommend her for all your real estate needs.

​I had a great experience with Patty.

I had a great experience with patty. Was able to find a great condo the way i wanted it very quick . She Guide me trough the process very smoothly and was very clear explaining how the process goes

Heather was wonderful throughout the whole process

Heather was wonderful throughout the whole process. She was able to identify properties that fit what we were looking for right from the start. Her objective was always to ensure she provided us with properties that met our needs. She was incredibly knowledgeable and was able to give us the information we didn’t even know we needed. She is very caring and customer focused. I would very highly recommend Heather, and would absolutely use her again in the future.


Dedicated support every step of the way

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